F.A.Q
Shipping
CY provides personalized quotes for each order and client. Shipping charges are calculated based on size, weight, and the ship-to location. Alternatively, clients can arrange their own shipping.
Returns
All special orders and items made to order or historic pieces are non-refundable and non-returnable. As many of our items are not regularly stocked, it is crucial for customers to verify stock availability with a Cy sales representative before making a purchase. Special orders and items made to order may be canceled within 24 hours of payment receipt; however, a 5% cancellation fee will be charged.